document shredding FAQs
1. What services do you offer?
At AusShred, we specialise in document shredding, hard drive destruction, and secure storage solutions. Our services are designed to protect your sensitive information and ensure compliance with data protection regulations.
2. Why is shredding important?
Shredding is crucial for safeguarding confidential information. It helps prevent identity theft, corporate espionage, and data breaches. Our secure shredding processes ensure that your documents are irreversibly destroyed.
3. How does the shredding process work?
Our process begins with the collection of your documents, either on-site or off-site. We then shred your materials using industrial-grade shredders, and provide you with a certificate of destruction for your records.
4. Do you offer on-site shredding?
Yes! We provide on-site shredding services where our mobile shredding trucks come to your location, allowing you to witness the shredding process in real-time for added peace of mind.
5. What types of materials can you shred?
We can shred various materials including paper documents, cardboard, hard drives, and other electronic media. If you have specific items in mind, feel free to contact us for clarification.
6. How do you ensure data security during shredding?
We follow strict security protocols throughout the shredding process. Our team is trained to handle sensitive materials, and we use secure vehicles for transport. All shredded materials are disposed of in compliance with industry regulations.
7. Are your services compliant with regulations?
Absolutely. We adhere to all relevant privacy and data protection laws, including the Australian Privacy Principles (APPs). Our services help you meet your legal obligations regarding data disposal.
8. How do I prepare my documents for shredding?
Simply gather your documents and remove any non-paper items such as plastic folders, metal clips, or binders. You can also leave them in boxes or bags for our team to handle.
9. What is the cost of shredding services?
Our pricing depends on factors such as the volume of materials and the type of service required (on-site vs. off-site). Please contact us for a personalized quote tailored to your needs.
10. How can I schedule a shredding service?
You can schedule a shredding service by contacting us via our website, calling our customer service line, or emailing us directly. We’re happy to accommodate your schedule.
11. Do you offer recurring shredding services?
Yes! We provide flexible plans for regular shredding services, whether weekly, monthly, or quarterly, to help you stay compliant and manage your document destruction needs effectively.
12. What happens to the shredded material?
After shredding, the materials are recycled in accordance with environmental best practices. We are committed to sustainability and reducing our ecological footprint.
13. Can I witness the shredding process?
Yes! For on-site shredding services, clients are encouraged to witness the shredding process. We aim to provide complete transparency in our operations.
14. What areas do you service?
We proudly serve a wide range of areas across Australia. Please check our website or contact us to confirm if we cover your location.
15. How do I get in touch with AusShred?
You can reach us via our contact form on the website, call us at 1800 001 008
